MyConsult.in

PRIVACY POLICY — MyConsult.in

Last Updated: 03-Dec-2025

Who we are

Welcome to MyConsult.in, an online platform that connects Clients with Experts and Influencers for personalized consultation across various fields. By accessing or using the platform (“Platform”), you agree to it’s Privacy Policy.

This Privacy Policy describes how MyConsult.in collects, uses, stores, and protects personal data in accordance with the Digital Personal Data Protection Act (DPDP Act) 2023 and Indian IT rules.

1. Information We Collect

1.1 From Clients

  • Name, email, phone number
  • City or location
  • Consultation queries
  • Payment information (processed securely via third-party payment gateways)
  • Session activity data (non-recorded unless required for audits)

1.2 From Experts

  • Identity verification documents
  • Address proof
  • Expertise certifications
  • Professional details, rates, availability
  • Profile photograph
  • Bank/UPI details for payouts

2. How We Use Data

For Clients

  • To facilitate bookings
  • To connect you with the right Expert
  • To provide customer support
  • To improve platform experience

For Experts

  • To verify identity & professional legitimacy
  • To showcase expertise to Clients
  • To process payouts
  • To maintain platform trust and quality

3. Sharing of Data

We share data only with:

  • Payment processors
  • Identity verification partners
  • Law enforcement (where legally required)

We do not sell or rent user data.

4. Data Storage & Retention

  • Data is stored on secure servers inside India.
  • Identity documents are encrypted and used only for verification.
  • Data is retained only as long as necessary for service or legal compliance.

5. User Rights (DPDP Act 2023)

You may:

  • Request access to your data
  • Request correction or deletion
  • Withdraw consent
  • Opt out of marketing communications

Email privacy requests to: info@myconsult.in

6. Cookies & Tracking

We use cookies for session performance, security, and analytics.

7. Third-Party Links

Third-party services accessed via the Platform have their own privacy policies.

8. Children’s Privacy

MyConsult.in is not intended for users under 18.

9. Security Measures

We use:

  • Encryption
  • Secure hosting
  • Access controls
  • Regular audits

10. Grievance Redressal

Contact:
K. M. Singh
Email: info@myconsult.in
Phone: +91 7982923175
Noida, Uttar Pradesh, India